O2C Implementation Manager – Microsoft Dynamics 365 (m/f)

Your responsibilities

  • Lead the Order-to-Cash workstream as part of a large-scale SAP to Microsoft Dynamics 365 transformation.
  • Coordinate project activities across process design, system implementation, data migration, testing and go-live preparation.
  • Review and optimize end-to-end O2C processes, including customer master data, billing, accounts receivable, credit management, collections and cash application.
  • Support the development of effective billing and invoicing solutions, ensuring accurate financial transactions and compliance with internal requirements.
  • Define and improve processes related to customer deductions, claims, disputes and payment reconciliation.
  • Ensure appropriate handling of customer payments, remittance information and promotional deductions within the new ERP system.
  • Collaborate with Finance, IT, Sales Operations and other business stakeholders to translate operational needs into system requirements.
  • Coordinate the work of external ERP implementation partners and internal subject matter experts.
  • Oversee user acceptance testing (UAT), data validation, system cutover and post-implementation support.
  • Identify potential implementation risks, resolve process-related challenges and support continuous improvement.

Your profile

  • Approximately 5–8 years of professional experience in Order-to-Cash, Accounts Receivable or related finance processes.
  • Strong understanding of the end-to-end O2C cycle, particularly billing, collections, cash application, deductions and dispute management.
  • Previous involvement in ERP implementation, migration or finance transformation projects.
  • Experience with Microsoft Dynamics 365
  • Knowledge of SAP and experience working in complex ERP environments.
  • Experience coordinating cross-functional teams, external consultants or implementation partners.
  • Good understanding of financial controls, reconciliations and revenue-related processes.
  • Strong analytical, problem-solving and stakeholder management skills.
  • Ability to manage priorities and deliver results in a dynamic, project-driven environment.
  • Excellent communication skills and ability to work effectively with international teams.
  • Advanced Excel skills; knowledge of Power BI or project management methodologies would be beneficial.

What We Offer

  • Attractive benefits package, including private healthcare and life insurance.
  • Additional employee perks, including meal allowances and access to a flexible benefits platform.
  • Fully remote working model, with office attendance required only once a month in Warsaw.
  • Additional paid days off to support employee wellbeing and work-life balance.
  • Opportunity to lead a strategic finance transformation project within an international organization.
  • Collaboration with experienced professionals and cross-functional teams in a global business environment.
  • Dynamic and supportive workplace offering opportunities for professional growth and leadership development.
ID: 15125 job_post.published_on: 16/10/2026
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